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Team Inbox
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Manage WhatsApp Conversations as a Team

Streamline all WhatsApp conversations in one unified workspace. Collaborate seamlessly, automate responses, and deliver exceptional customer support.

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Manage WhatsApp Conversations as a Team - duochat.io WhatsApp automation
Features

Powerful Team Inbox Features

Streamline collaboration, automate responses, and deliver faster support from one unified workspace.

Unified Inbox

View and manage all WhatsApp chats in one place for seamless communication.

Assign & Collaborate

Assign chats, add notes, and work together effortlessly with your team.

Quick Replies

Save time with templates and canned responses that keep messaging consistent.

Analytics & Reports

Gain insights into team performance and response metrics to improve efficiency.

Integrations

Easily connect CRM, automation, and helpdesk tools to simplify workflows.

Smart Automation

Automate routine tasks and responses to save time and improve team efficiency.

Collaboration

Built for Team Collaboration

Everything your team needs to work together seamlessly and deliver exceptional service.

Chat Assignment

Automatically or manually assign conversations to team members based on availability, expertise, or workload. Ensure every customer gets the right person for their query.

Auto-assign chats based on agent availability

Manual assignment for specific expertise

Load balancing across team members

Priority queue for urgent conversations

Chat Assignment

Why Businesses Choose Team Inbox

Transform WhatsApp into a powerful collaboration hub. Handle messages, automate workflows, and analyze performance.

Manage all WhatsApp conversations in one shared inbox.

Assign chats instantly to team members for faster responses.

Track response time, message history, and customer satisfaction.

Collaborate with internal notes and shared context.

Integrate CRM and automation tools to scale effortlessly.

Get Started with duochat.io

Experience all premium features with unlimited agents and team collaboration.

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/MONTHLY

Shared inbox for unified conversations

Up to 10 custom fields per workspace

Up to 10 workspace tags

Agent-to-agent transfer + supervisor visibility

See Pricing Plans

7-day free trial • Full access from day one

하나의 받은편지함. 모든 채널. 모든 리드 — 놓치지 않는다.

Frequently Asked Questions
Everything you need to know about Team Inbox with duochat.io

Ready to Transform Your Team Communication?

Start managing WhatsApp conversations as a team. Free trial available.

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