The Omnichannel CRM Built for Conversational Business
Manage WhatsApp, Instagram, Voice, and Email in one AI-powered inbox. Qualify leads automatically, route to the right team, and close more deals — without switching tabs.
One Platform. Every Customer Touchpoint.
Duochat connects every channel your customers use into a single intelligent CRM — so your team always has full context, and nothing falls through the cracks.
Every Channel. One Inbox. Zero Context Switching.
See every WhatsApp, Instagram, Email, and Voice conversation in a single shared inbox. No more juggling tabs or losing customer context across tools.
WhatsApp, Instagram, Email & Voice in one place
Full customer conversation history
Assign conversations to any team member
SLA tracking and priority labels
Why Switch to an Omnichannel CRM?
Siloed tools mean siloed customer experiences. Duochat brings every channel, team, and customer interaction into a single intelligent platform — so you grow faster with the team you already have.
Unify WhatsApp, Instagram, Email & Voice in one inbox
AI qualifies and scores leads 24/7 without manual effort
60% faster response time with intelligent routing
Single customer view across every channel and interaction
Scale to thousands of conversations without adding headcount
Enterprise-grade security with role-based access control
Go Omnichannel in Four Steps
Connect your channels, configure your team, and let AI handle the heavy lifting — from lead qualification to conversation routing.
01
Connect Your Channels
Link WhatsApp Business API, Instagram DMs, Email, and Voice in minutes. No engineering required — guided setup gets you live in under an hour.
02
Configure Routing & Workflows
Set up routing rules, auto-assignment logic, and automation triggers. Define which teams handle which channels, topics, or customer segments.
03
AI Scores & Qualifies Leads
As conversations start, Duochat's AI analyzes intent signals, scores leads, and routes hot prospects to your sales team before they go cold.
04
Measure, Iterate & Scale
Track conversion rates, response times, and channel ROI in real time. Use data to optimize team workflows and scale what's working.
Ready to Build Your Omnichannel CRM?
Connect every channel, qualify every lead, and grow faster — without adding complexity. Start free today.
Get started today
全渠道加速——让您的业务超级充能
了解为什么duochat是现代企业信赖的全渠道一体化CRM——统一对话、转化更多线索、更快速地触达客户。