Question 1

What makes duochat.io different from Wati, AiSensy, and Interakt?

Accepted Answer

duochat.io is the only platform in this space with built-in AI calling — letting you automate voice outreach alongside WhatsApp messaging without a separate telephony tool. It also includes an AI agent chatbot (not just rule-based flows), a built-in Instagram and WhatsApp Ads Manager for Click-to-chat campaigns, and native Shopify and Zoho integrations. Wati, AiSensy, and Interakt require third-party tools for most of these capabilities.

Question 2

Does duochat.io support Instagram in addition to WhatsApp?

Accepted Answer

Yes. duochat.io supports WhatsApp and Instagram from the same dashboard. You can manage Click-to-WhatsApp and Click-to-Instagram DM ad campaigns, handle Instagram DM conversations in the shared inbox, and automate replies — without switching between tools. Most competitors focus on WhatsApp only.

Question 3

Can I migrate from another WhatsApp platform to duochat.io?

Accepted Answer

Yes. You can switch to duochat.io by registering a new WhatsApp Business API number or transferring your existing number. The team assists with onboarding, contact imports, and rebuilding automation workflows — typically teams are fully live within a day.

Question 4

What pricing plans does duochat.io offer?

Accepted Answer

duochat.io has flexible plans: Starter from $1499/mo, Growth from $2,500/mo, and custom Enterprise options. All plans include API access, webhooks, AI features, and unlimited messaging — no per-message charges for conversations within your plan. See https://www.duochat.io/pricing for full details.

Question 5

Is duochat.io suitable for businesses that don't use Shopify?

Accepted Answer

Absolutely. While duochat.io has native Shopify and Zoho integrations for e-commerce and CRM use cases, it works equally well for service businesses, B2B companies, healthcare providers, real estate agencies, and educational institutions. The AI chatbot, shared inbox, broadcast campaigns, and AI calling features are all available regardless of your industry or tech stack.

duochat vs Doubletick

duochat vs Doubletick

項目

Doubletick

月額料金

ユーザー数

チャットボット自動化

無制限メッセージ

連携

API & Webhook

AIアシスト

言語サポート

アクセシビリティ機能

ユーザーフィードバック

最適な用途

開発者SDK

duochat vs その他

現代チーム向けのスマートなWhatsApp管理

ひとつの受信トレイ。すべてのチャネル。すべてのリード——確実に捕捉。

あらゆるチャネルでビジネスを加速させましょう