Your 24/7AI Agenton WhatsApp
Train your AI with your knowledge base, let it send templates and interactive messages, and hand off to a real person when it matters — all on WhatsApp.
Everything Your AI Agent Can Do
One AI agent that knows your business, talks to customers, and hands off to humans — without dropping any context.
Knowledge Base
Upload FAQs, product docs, pricing sheets, and policies. The AI learns your business and answers accurately every time.
Send Template Messages
AI triggers approved WhatsApp templates for order updates, reminders, and follow-ups automatically.
Interactive Messages
Send button lists, quick replies, and product carousels. Let customers self-serve through guided flows.
Assign to Real Person
AI detects when a human is needed and seamlessly hands off the chat to the right agent — with full context.
Add Notes
Agents can leave internal notes on any conversation. AI reads these notes for continuity across sessions.
Conversation Summary
AI auto-generates a summary before every human handoff so agents get up to speed in seconds, not minutes.
AI Works. Human Steps In. Zero Context Lost.
When the AI reaches its limit, it assigns the conversation to a real agent — complete with a summary, notes, and full chat history.
AI handles the conversation
Answers questions from the knowledge base, sends approved templates, and walks customers through interactive flows.
Triggers smart handoff
Detects frustration, complex requests, or explicit asks for a human — and assigns automatically.
Agent gets full context
Summary, internal notes, and entire chat history are right there — no customer repeats themselves.
Notes that stay with the conversation
Agents add internal notes at any point — visible only to the team, never to the customer. The AI reads these notes on the next session so no context is ever lost.
- Tag notes by category (issue, follow-up, VIP)
- AI summarizes multi-turn conversations automatically
- Notes persist across handoffs and sessions
Up and Running in Minutes
From knowledge upload to live conversations — your AI agent is ready before your coffee cools.
Add Knowledge
Upload your docs, FAQs, and product info. The AI learns everything about your business.
AI Handles Chats
The agent responds 24/7, sends templates, and guides customers through interactive flows.
Smart Handoff
When AI can't resolve it, it assigns the chat to the right human agent instantly.
Notes & Summary
AI logs a full summary and any notes so your agent picks up without repeating questions.
Ready to Put This Into Practice?
See how duochat makes it easy to implement what you've learned. Book a demo to explore our platform with your specific use case.
Let AI Handle Your WhatsApp
Set up your AI agent in minutes. No code. No complexity. Just smarter conversations on WhatsApp.