Summary
This article explains how to train your AI agent using your business information so it gives accurate answers.
What Is AI Training in duochat?
Training means giving AI:
- FAQs
- Policy documents
- Website content
- Product manuals
So it can answer based on your real data.
Types of Training Sources Supported
You can train AI using:
- Text-based FAQs
- PDF or document uploads
- Website URLs
- Structured Q&A sets
Best Practices for Training Content
Your training content should be:
- Clear and simple
- Up to date
- Free from internal jargon
- Written as customer-facing answers
Updating Training Data
Whenever policies change:
- Update AI training documents
- Remove outdated content
- Retest AI responses
