Exporting Reports from duochat

Summary

This article explains how to download reports for external analysis and record keeping.

Types of Reports You Can Export

You can export:

• Conversation logs
• Agent performance
• Campaign delivery reports

Steps to Export Reports

1. Go to Reports section
2. Choose report type
3. Select date range
4. Click Export
5. Download CSV or Excel file

Using Exported Data

Exported data can be used in:

• Excel
• Google Sheets
• Business dashboards

Data Privacy Considerations

Ensure:

• Reports are shared only with authorized staff
• Customer data is handled securely