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Creating Campaigns Using CSV or Google Sheets

Learn how to upload contact lists and send campaigns using CSV files or Google Sheets in duochat.

February 16, 2026

1 min read

Summary

This article explains how to upload contact lists and send campaigns using CSV files or Google Sheets.


Preparing Your Contact List

Your file should contain:

  • Phone number (with country code)
  • Name or other personalization fields (optional)

Make sure:

  • No empty rows
  • Correct phone number formats

Uploading a CSV File

Steps

  1. Go to Campaigns
  2. Click Create Campaign
  3. Upload your CSV file
  4. Map columns to fields
  5. Select a template
  6. Preview and send

Using Google Sheets

Steps

  1. Connect your Google account
  2. Select the spreadsheet
  3. Choose the sheet and columns
  4. Sync contacts automatically

This is useful for teams that update lead lists regularly.


Common Upload Errors

  • Missing country code
  • Duplicate numbers
  • Empty mandatory fields

Fix these issues before retrying.


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