Summary
This article provides tips to improve conversions when selling products through WhatsApp chat.
Respond Fast
Customers who message:
- Expect quick replies
- Often make fast decisions
Use automation for instant responses.
Use Catalog Instead of Long Messages
Avoid:
- Sending many images separately
- Writing long price lists
Use product cards for clarity.
Ask Simple Questions
Guide customer with:
- Buttons
- Short questions
Example:
Are you looking for daily use or special occasion product?
Follow Up Politely
If customer does not respond:
- Send gentle follow-up
- Do not spam
Combine Human + Automation
Best results come from:
- Bots for browsing
- Humans for closing and trust
