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Using Catalog with Chatbot and Campaigns

This article explains how to automatically send products using chatbots and campaigns in duochat.

February 16, 2026

1 min read

Summary

This article explains how to automatically send products using chatbots and campaigns.

Using Catalog with Chatbots

Chatbots can:

  • Show product categories
  • Suggest products based on answers
  • Send product cards automatically

Example:
If user selects “Skin Care” → show related products.

Using Catalog in Campaigns

Campaign templates can:

  • Include product links
  • Direct customers to catalog

After clicking, customer can browse and reply.

Benefits of Automated Product Sharing

  • Faster replies
  • Consistent information
  • Less manual effort for agents
Frequently asked questions
Everything you need to know about the product and billing.

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