Adding Contacts Manually
You can manually add contacts by navigating to the Contacts section and selecting Add Contact. Enter the customer’s name and phone number, then save the details.
Importing Contacts
For businesses with large customer lists, contacts can be imported in bulk using CSV files or spreadsheet tools such as Google Sheets.
Automatic Contact Creation
duochat can also create contacts automatically. Whenever a customer sends a message or submits information through a chatbot form, the system automatically stores their contact details.
