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How to Send Your First Campaign

Campaigns allow businesses to send updates, offers, or announcements to multiple customers at once using approved message templates.

February 14, 2026

1 min read

Creating a Campaign

To start a campaign, navigate to the Campaigns section and select the contact list you want to target. Choose a message template, personalize the content if needed, and decide whether to send the campaign immediately or schedule it for later.

Scheduling Campaigns

Scheduling helps businesses send messages at optimal times. You can plan campaigns in advance and ensure they reach customers when engagement is highest.

Viewing Campaign Reports

After sending a campaign, duochat provides insights such as delivery rates, read rates, and failed messages. These metrics help measure campaign performance and improve future communication strategies.

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