This article explains how to connect your Instagram business account to duochat securely.


## Summary

This article explains how to connect your Instagram business account to duochat securely.

## Requirements Before Connecting

To link Instagram, you must have:

- Instagram business or creator account
- Facebook Page linked to Instagram
- Admin access to Facebook Page

Personal Instagram accounts cannot be connected.

## Step-by-Step Connection Process

- Go to **Settings → Channels → Instagram**
- Click **Connect Instagram**
- Login to Facebook when prompted
- Select the correct Facebook Page
- Choose Instagram account
- Grant required permissions

Once connected, messages start syncing automatically.

## What Permissions Are Required

duochat needs permission to:

- Read messages
- Send replies
- Manage conversations

Without permissions, integration will not work.

## Confirming Successful Connection

You should see:

- Instagram listed as active channel
- Test DM appearing in inbox


Linking Your Instagram Account to duochat

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Linking Your Instagram Account to duochat

Summary

Requirements Before Connecting

Step-by-Step Connection Process

What Permissions Are Required

Confirming Successful Connection

Supercharge your Business Across Every Channel

Company

Help

Resources

Solutions