Summary
This article explains the different duochat plans, what features are included in each, and how to choose the right plan based on your business needs.
Why duochat Has Multiple Plans
Different businesses have different requirements in terms of:
-
Team size
-
Automation usage
-
Campaign volume
-
Integrations
-
Support level
Plans are structured to match these needs while allowing businesses to scale gradually.
Common Features Across All Plans
Most plans include:
-
Shared team inbox
-
WhatsApp and Instagram messaging
-
Basic automation rules
-
Contact management
-
Standard reports
These cover everyday customer communication needs.
Starter Plans — For Small Teams
Best for:
-
Small businesses
-
Low message volume
-
Simple automation needs
Typically includes:
-
Limited agents
-
Basic chatbot flows
-
Manual campaigns
Growth Plans — For Sales and Support Teams
Best for:
-
Dedicated sales/support teams
-
Regular campaigns
-
CRM and ecommerce integrations
Typically includes:
-
More agents
-
Advanced automation
-
Integrations like Shopify, Sheets, Zoho
-
Better reporting
Enterprise Plans — For Large or Custom Setups
Best for:
-
High-volume messaging
-
Custom workflows
-
API-heavy integrations
-
Dedicated account support
Includes:
-
Custom limits
-
Advanced security
-
Priority support
How to Choose the Right Plan
Consider:
-
Number of agents who will reply
-
Daily message volume
-
Whether you need automation and bots
-
If you require system integrations
