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How to Upgrade or Change Your duochat Plan

This article explains how to upgrade, downgrade, or change your subscription plan.

February 16, 2026

1 min read

Summary

This article explains how to upgrade, downgrade, or change your subscription plan.

When Should You Upgrade

Consider upgrading when:

  • You add more agents

  • You need more automation

  • Campaign volume increases

  • You require integrations or API

Steps to Change Plan

Go to Settings → Billing

Click Change Plan

Select new plan

Confirm payment

Changes apply immediately.

Mid-Cycle Upgrades

When upgrading mid-cycle:

  • You pay only the difference

  • Remaining days are adjusted

Downgrading Your Plan

Downgrades usually apply:

  • At next billing cycle

  • Not immediately

This prevents sudden feature loss.

Frequently asked questions
Everything you need to know about the product and billing.

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