How duochat Stores and Protects Data
This article explains how duochat stores business and customer data and what security measures are used to protect it.
Where Data Is Stored
duochat stores data on secure cloud infrastructure that follows industry-standard security practices. Data includes:
- Chat messages
- Contact details
- Campaign logs
- Automation records
Data Encryption
Data is protected using:
- Encryption during transfer (HTTPS / TLS)
- Encrypted storage where required
This prevents unauthorized access during transmission and storage.
System Monitoring and Backups
duochat systems are monitored for:
- Unauthorized access attempts
- Performance issues
Regular backups help protect against data loss.
Access to Data Inside duochat
Only:
- Authorized employees
- System administrators (for maintenance)
can access internal systems, and all access is logged.
