Shopify Integration
Connect Shopify.
Sell on WhatsApp.
Automate carts, orders & campaigns — powered by duochat.
Trusted by fast-growing
companies around the world
Three flows that drive revenue
Set up once. Run every cart, order, and campaign on autopilot.
Recover Abandoned Carts on WhatsApp
duochat automatically sends personalized WhatsApp messages when a customer abandons their cart — bringing them back to complete the purchase hands-free.
- Trigger cart recovery messages instantly
- Personalize messages with product details
- Send smart follow-up sequences
- Track recovery revenue in real time
Up and running in 3 steps
Connect your Shopify store to WhatsApp in minutes, not days.
Connect Your Store
Install the duochat app from the Shopify App Store. Authorize in one click — no code, no developer needed. Done in under 2 minutes.
Configure Your Flows
Choose which events trigger WhatsApp messages: abandoned carts, order confirmations, shipping alerts, COD confirmations, and more.
Grow on Autopilot
Sit back while duochat recovers lost revenue, reduces support load, and drives repeat purchases — 24/7 without lifting a finger.
Where Every Conversation Creates Opportunity
Everything you need to grow your Shopify store
Turn WhatsApp into your highest-ROI sales channel.
Abandoned Cart Recovery
Automatically message shoppers who left items in their cart and recover lost sales on autopilot.
Order Confirmation
Send instant WhatsApp order confirmations the moment a purchase is placed.
Shipping & Delivery Alerts
Keep customers updated with real-time shipping and delivery notifications via WhatsApp.
COD Confirmation
Confirm cash-on-delivery orders automatically to reduce RTO and failed deliveries.
Product Broadcast Campaigns
Launch products and run flash sales by broadcasting WhatsApp messages to your customer list.
Review & Feedback Requests
Automatically ask customers for reviews after delivery to boost store credibility.
Upsell & Cross-sell Flows
Suggest related products to customers post-purchase to increase average order value.
WhatsApp Catalog Sharing
Share your Shopify product catalog directly inside WhatsApp conversations.
Customer Support Inbox
Handle all Shopify customer queries in one shared WhatsApp inbox with your team.
Your Shopify store, supercharged on WhatsApp
Automate every customer touchpoint — from first order to repeat purchase — without writing a single line of code.
- Unified Order InboxManage all Shopify customer chats and order queries in one WhatsApp inbox.
- Automated Cart RecoveryTrigger personalized WhatsApp messages for every abandoned cart automatically.
- Real-time Order AlertsSend instant order, shipping, and delivery notifications to customers.
- Product Catalog SharingShare your Shopify catalog with customers directly inside WhatsApp.
- Smart Agent RoutingRoute customer support queries to the right agent automatically.
Built for Shopify merchants who want more sales
Recover carts, reduce RTO, and grow repeat purchases — all from WhatsApp.
Shared WhatsApp Inbox
Manage all Shopify customer conversations in one team inbox.
Automated Order Notifications
Auto-send order, shipping, and delivery updates on WhatsApp.
Cart Recovery Automation
Re-engage shoppers who abandoned their cart with smart follow-ups.
WhatsApp Catalog Integration
Share your Shopify product catalog inside WhatsApp conversations.
Broadcast Campaigns
Send promotions and flash sales to segmented customer lists on WhatsApp.
Shopify Analytics
Track recovered revenue, campaign performance, and customer engagement metrics.
WhatsApp + Shopify = More Sales
The average WhatsApp open rate is 98%. Connect your Shopify store and reach customers where they actually read your messages.
See Why Shopify Merchants Love duochat
Discover how e-commerce brands automate order updates, recover carts, and drive more sales on WhatsApp.
Start for free
Aniruddha Patil
Founder, Sas Finserve
duochat helped us streamline customer communication on WhatsApp and significantly reduce manual follow-ups. The automation and shared inbox made our team more efficient, while campaigns helped us engage customers instantly. It's a reliable platform for businesses that take customer engagement seriously.
Prince Gupta
Founder, Sileo
We were looking for a simple yet powerful WhatsApp automation platform, and duochat delivered exactly that. Setting up workflows and chatbots was easy, and our response time improved drastically. duochat has become a core part of how we manage customer conversations.
Sparsh Jain
Owner, Brandkart
duochat helped us drive more sales by converting leads faster on WhatsApp. With automated follow-ups and payment collection, we were able to close orders quickly without manual effort. It significantly improved our conversion speed and simplified how we manage customer payments.
Rohit Saini
E-commerce Store Owner
The Google Sheets integration is insane. Leads sync automatically, and our team never misses a customer now. duochat just works.
Pranav Kulkarni
@pranav.codes
I connected Shopify in under 3 minutes. Now all my order updates go through WhatsApp automatically. My customers love it, and my support load dropped by 40%.
Ritika Sharma
Customer Support Manager
Before duochat, our support team was drowning in WhatsApp messages. We had zero visibility into who handled what, and customers often had to repeat themselves. With duochat's shared inbox, our entire team now works from one dashboard. We assign chats, add notes, track conversation history, and maintain consistency across every customer interaction. The chatbot resolves repetitive queries instantly order status, return policies, delivery timelines which cuts our workload almost in half.
Meera Thomas
Digital Marketer
Bulk messaging is a lifesaver. We send product launches, offers, and follow-ups to thousands of customers with 99% delivery. Email feels outdated now.
Sneha Kapoor
@snk.design
2 weeks on duochat and I'm already obsessed. The business templates are so polished I can send offers, updates, and reminders in seconds. Never going back to manual messaging.
How do I connect my Shopify store to duochat?›
What Shopify events can trigger WhatsApp messages?›
Can I recover abandoned carts using WhatsApp?›
Does it work with WhatsApp Business API?›
Can I send product catalog to customers on WhatsApp?›
Ready to automate your Shopify store?
Connect your Shopify store to WhatsApp and start recovering carts, sending order updates, and driving repeat sales — all on autopilot.