## Contact SettingsSetup your Contact Statuses, Fields, Assignment and other Basic Configurationsabout your Contacts to match your processes.## Contact StatusesThis tab is used to create and manage the different stages of your lead lifecycle.Each status represents the current position of a contact in the sales orcommunication process.Add a stage name and give the color, set the stage as default and define the flow.## Contact FieldsThe Contact Fields section allows businesses to create and manage custominformation fields for contacts. These fields help capture additional customer detailsbeyond standard contact information, enabling better lead qualification,segmentation, and personalization.You can add, edit and delete the contact fields. While adding the fields, add basicinformation, field type and field is optional or not.## Contact TagsTags help categorize contacts for easier filtering and segmentation.Examples:● Hot Lead● Follow-Up Required● Premium Customer● Trial UserTags improve search, campaign targeting, and contact organization.## Create TagsCreate a new tag by clicking to the button “Add new button” on the right top corner.## Auto-AssignmentEnable the Round-robin assignment toggle. The system will start automaticallyassigning leads to available agents.This section allows automatic assignment of incoming leads to team members basedon predefined rules.When a new lead is received, the system assigns it to agents one by one in rotation.